Shipping Policy

Thank you for choosing PEARL iZUMi for your cycling needs. Please review our shipping policy to understand our shipping methods, costs and estimated delivery times.

Order Processing

Orders are packed and shipped within 1-2 business days, pending merchandise availability. Orders placed on weekends or holidays will be processed on the next business day. Business days are Monday through Friday (excluding holidays). Note: We may become backlogged during sale events and holidays, which could delay your the processing time of your order.

 

Shipping Method Delivery Time Cost
FedEx Ground Economy 3-8 Business Days $8.99
FedEx Ground Economy² 3-8 Business Days FREE on orders of $99+
FedEx 2-Day Air 2 Business Days $25
FedEx Standard Overnight 1 Business Day $35
²Free FedEx Ground Economy is available for orders of $99 or more. Order total is calculated before tax and after any applicable discounts and/or promotions are applied. Gift Card values do not apply towards the $99 order total. The free FedEx Ground Economy order threshold for our Pro Customers is $175 or more.

 

FedEx Ground Economy:

FedEx Ground Economy shipping cost $8.99 for orders below $99. Orders are packed and shipped within 1-2 business days. Estimated transit time is 2-7 business days, but may vary depending on factors such as shipping destination, weather conditions and the carrier's operational schedule. Available to ship to PO Boxes or APO/DPO addresses. Shipping to Hawaii and Alaska may take longer to arrive.

 

FREE FedEx Ground Economy:

Free FedEx Ground Economy shipping is available for orders of $99 or more. Order total is calculated before tax and after any applicable discounts and/or promotions are applied. Gift Card values do not apply towards the $99 order total to qualify for free shipping. Orders are packed and shipped within 1-2 business days. Estimated transit time is 2-7 business days, but may vary depending on factors such as shipping destination, weather conditions and the carrier's operational schedule. Available to ship to PO Boxes or APO/DPO addresses. Shipping to Hawaii and Alaska may take longer to arrive.

 

FedEx 2-Day Air:

Available to ship to all physical US addresses. Not available to ship to PO Boxes or APO/DPO addresses. Orders must be received by 11:00 AM PT (Monday through Friday) to ensure the order is processed the same day. Any 2nd Day orders received after 11:00 AM PT, on weekends or holidays will be processed the next business day. Delivery to Hawaii and Alaska may take 3 business days.

 

FedEx Standard Overnight:

Available to ship to all physical US addresses. Not available to ship to PO Boxes or APO/DPO addresses. Orders must be received by 11:00 AM PT (Monday through Friday) to ensure the order is processed the same day. Any Next Day orders received after 11:00 AM PT, on weekends or holidays will be processed the next business day. Delivery to Hawaii and Alaska may take 2-3 business days.

 

Additional Shipping Notes:

All orders are shipped via FedEx from our distribution center in Southern California, as of February 3, 2025. Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the progress of your shipment on the carrier's website.

Please ensure that you place your order with a correct and complete shipping address to prevent any delivery issues. Once an order has been placed, we are unable to modify the address. PEARL iZUMi will not be responsible for orders sent to an incorrect address provided by the customer or for orders that are returned due incorrect addresses or undeliverable addresses.

 

Pro Customers

FedEx Ground Economy (Pro):

FedEx Ground Economy (Pro) shipping cost $8.99 for orders below $175. Orders are packed and shipped within 1-2 business days. Estimated transit time is 2-7 business days, but may vary depending on factors such as shipping destination, weather conditions and the carrier's operational schedule. Available to ship to PO Boxes or APO/DPO addresses. Shipping to Hawaii and Alaska may take longer to arrive.

 

FREE FedEx Ground Economy (Pro):

Free FedEx Ground Economy (Pro) shipping is available for orders of $175 or more. Order total is calculated before tax and after any applicable pro discounts and/or promotions are applied. Orders are packed and shipped within 1-2 business days. Estimated transit time is 2-7 business days, but may vary depending on factors such as shipping destination, weather conditions and the carrier's operational schedule. Available to ship to PO Boxes or APO/DPO addresses. Shipping to Hawaii and Alaska may take longer to arrive.

 

Questions?

If you have any questions or concerns, please don't hesitate to contact our customer service team at info@pearlizumi.com or 800-328-8488.

 

Last updated: 02.03.25